WHAT TYPE OF EVENTS DOES ELLE & CO. PLAN?
We will gladly plan any type of event. We love and specialize in intimate baby showers, dinner parties, birthday events, grand openings, but we also love weddings with hundreds of guest, corporate events and everything in between. Elle & Co. can make your vision a reality.
HOW DO I SCHEDULE A CONSULTATION, AND WHAT DOES IT COST?
In order to schedule your complimentary discovery call please book directly on our website for your 30 minute consultation where we will discuss your vision for your event, and a budget.
WHY SHOULD I HIRE AN EVENT PLANNER?
An event planner’s primary goal and responsibility is to help you stay focused and organized. We’re here to help you stay on track, refer to you reputable vendors, supply a wealth of resources, and negotiate on your behalf and carry out your vision. In addition to planning your event, and keeping your event on budget. Also if you hire Elle & Co. we will anticipate and handle any possible issue that may occur.
WHAT WILL IT COST?
The truth is that it depends. There is no “one price fits all” answer. Since each event is different, the prices will be based on your individual needs. We work hard to help you set a budget and stick to it. We also don’t believe in surprise costs at the end, so if something needs to be adjusted along the way we will communicate with you to find a solution. Typically starting budgets average around $3,000 and go up from there depending on the clients needs and wants.
HOW DO I KNOW IF ELLE & CO. IS A GOOD FIT FOR ME?
We recommend a consultation to ensure that we’re the right fit. We are very flexible and here to meet your needs, so we are confident we will find a positive way to work together.
CAN I HIRE ELLE + CO. EVENT DESIGN FOR DECOR ONLY?
Absolutely! We have a wide variety of skills to benefit your event and would be happy to provide décor or event design only.
DO I HAVE TO GO THROUGH YOUR VENDORS IF I HIRE YOU AS MY PLANNER/DESIGNER?
The short answer is, no. However, we have worked hard at developing these relationships and we can guarantee the quality of the service of vendors we suggest. However, we are more than happy to work with any vendors you would prefer.
HOW DO YOU SELECT YOUR VENDORS?
We are very close with top quality vendors in the Charlotte and surrounding area and have worked hard to develop strong relationships and making sure that the vendors we recommend are top in their fields and have all needed licenses and insurances.
DO YOU OFFER DAY OF COORDINATION SUPPORT?
We can certainly provide this service if it is something you are seeking. This will allow you to concentrate of being fully present at your event and not worrying about the behind the scenes operations. This service starts at $1500.00.
DO YOU CARRY INSURANCE?
WHAT SEPARATES YOU FROM OTHER EVENT PLANNERS?
The Elle & Co. Team will treat your event as if it is our own. We will be there to make your dreams a reality and help you figure out what your options are. Unlike other larger planning services, we will give you one on one service and will be there to ensure a successful event, and we specialize in the small details that make your event feel special and unique.
HOW SOON SHOULD I BOOK YOUR SERVICES?
This all depends on the type and size of event you are planning. If it’s a wedding, we would say to start the conversation when you’ve set your date (we recommend 8-12 months in advance where possible). Other events can certainly take a shorter planning time. Always start the planning as early as possible. It’s better to have some breathing room as the event approaches. However we’re totally comfortable working in a last minute, high-stress environment, so if you find yourself needing to plan a last minute event, don’t hesitate to call. We’ll let you know if it’s not possible to do, but our attitude is “there is always a way”.
HOW OFTEN DO WE NEED TO MEET OR DISCUSS MY EVENT?
This is best answered when we have our first consultation. Once we know what you would like your event to be like, we can make a schedule. At the time of the consultation, we will come up with an estimate for total number of meetings and hours needed in order to help you stick to your budget and timeline.
IS A DEPOSIT REQUIRED?
Upon reservation, we will ask for a retainer fee to secure your date, as as well as a credit card to have on file. We accept all four major cards. Payment is due in full 14 days prior to day of event or rental items being delivered. We will charge the card on file 2 weeks prior to delivery. If you book a rental or last minute party within 14 day window, total balance will be due In addition to a rush fee.
HOW LONG IS THE RENTAL PERIOD?
In almost all cases, our rental rates are based on a reasonable event period. We recognize that a 24-hour rental window may not make sense if your event occurs over the weekend. We consider Friday to Monday to be the same as a one-day rental. If your event is on a weekday, we will gladly deliver the day before and pick-up the day after your event for a one-day charge.
WHAT IS THE CHARGE FOR DELIVERY AND SETUP?
Delivery fees start at $90 and are based on distance from our warehouse and difficulty of delivery (multiple levels, elevator access, distance from truck parking to event location, etc.).
WHAT HAPPENS IF WE DAMAGE A PIECE OF RENTAL EQUIPMENT WHILE IT IS IN OUR POSSESSION?
If you opt for our Equipment Protection Plan, most accidental damage will be covered. Otherwise, you will be charged the replacement cost of the damaged or missing items.
Security of the rental equipment is your responsibility! Equipment must be protected from theft and weather-related damage while in your possession!
WILL YOU SETUP AND TAKEDOWN MY RENTAL ITEMS?
Setup and takedown services are available at an additional charge. Our Event Consultants will review all details with you.
WHAT HAPPENS IF I HAVE TO CANCEL MY PARTY OR RESERVATION?
All rental items and event services require a non-refundable 50% deposit. The reason for this is once you place the order the items are taking out of our inventory and reserved as well as date of your event. Therefore those items or your booking date can’t be reserved for other clients
Frequently Asked Questions about Balloons
WHAT SHOULD I KNOW ABOUT LATEX BALLOONS?
Our Latex Balloons are biodegradable which means they oxidize over time.
Our COLORED Latex Balloons become matte and our CLEAR LATEX BALLOONS will become cloudy within 5 – 12 hours, depending on weather conditions and if treated with HI-FLOAT.
HOW MUCH DO BALLOON DECOR SERVICES COST?
It varies depending on the volume and complexity of your request. Our decor order minimum is $300 Monday to Wednesday and $500 Thursday to Sunday.
WHY IS THERE A DELIVERY, SETUP, PICKUP AND OR STRIKE FEE?
Our delivery charge depends on the location of the event and starts at $75. While most decor items include a standard setup fee, a separate set-up fee may be charge depending on the complexity of the installation and where special rigging, framework or equipment is required. A strike charge is when we return and remove the decor and retrieve our equipment, this is not required for all decor items.
Our standard delivery fee starts at $75 and pickup fee of $100 for standard deliveries/strike.
This applies to:
- Events within our preferred service areas.
- Ground Level Event Space With Less Than 5 Steps In Stairs And/Or 30ft Delivery Entrance.
- Pickup Time Before 10pm On The Same Date Of Event.
- Events Outside Of Service Areas,
- Multiple Steps, Flights Of Stairs, Or Stories With No Elevator Access
requiring pickup after 11pm will incur an additional pickup fee.